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Privacy Policy

Effective Date: 9 April 2025

Hub & Spoke Solutions (“we,”“us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. It also outlines your rights under relevant data protection laws in the United States and South Africa.

1. Information We Collect

We may collect personal information in the following ways:

a) Information You Provide to Us

  • Name, email address, and contact details

     

  • Business information (company name, job title, etc.)

     

  • Any information submitted via forms, applications, or inquiries

     

b) Information We Collect Automatically

When you visit our website, we may automatically collect:

  • IP address and device information

     

  • Browsing behavior (pages viewed, links clicked)

     

Location data (if enabled by your device)

2. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our services

     

  • Respond to inquiries and communicate with you

     

  • Process applications or job placements

     

  • Send relevant marketing communications (you can opt out at any time)

Comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Our internal teams, HR, and recruiting staff

     

  • Trusted service providers who help us operate our business (e.g., CRM, email systems)

     

  • Legal or regulatory authorities when required by law

     

  • Clients for the purposes of job matching, with your consent

     

4. Data Protection Laws

a) United States (Including CCPA – California Consumer Privacy Act)

If you are a resident of California, you have the right to:

  • Request access to the personal data we hold about you

 

  • Request deletion of your personal information

     

  • Opt out of the sale (we do not sell personal data)
     To exercise any of these rights, please contact us at hello@hubandspokesolutions.com.

     

b) South Africa (POPIA – Protection of Personal Information Act)

As a responsible party under POPIA, we process your information lawfully and transparently. You have the right to:

  • Access your personal information

     

  • Correct or delete inaccurate information

     

  • Object to processing for certain purposes

     

To make a POPIA-related request, email hello@hubandspokesolutions.com.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes it was collected for, or as required by law. When no longer needed, we securely delete or anonymize it.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your website experience and analyze traffic. You can manage or disable cookies through your browser settings.

7. Security Measures

We implement industry-standard security practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights & Choices

You can:

  • Request access to or correction of your data

     

  • Opt out of marketing emails at any time

     

  • Withdraw consent where processing is based on it

     

File a complaint with your local data protection authority if you believe your rights have been violated.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

Hub & Spoke Solutions
 📧 hello@hubandspokesolutions.com
 🌐 www.hubandspokesolutions.com

10. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.